• Introduction
  • User interface
  • Ease of use
  • Features
  • Cost
  • Summary

MATRIX vs. UpsideLMS


MATRIX is a learning management system (LMS) for use by businesses, corporations, and other organizations. MATRIX helps companies manage all training activities, such as creating and delivering training content, evaluating employee performance, training clients and partners, and selling online courses. MATRIX is a product of CYPHER LEARNING, a company that specializes in providing learning platforms for organizations around the world.

UpsideLMS by Upside Learning is a cloud-hosted LMS for use by small businesses, training companies and enterprises.

MATRIX Business portal

User interface

The MATRIX interface is a modern, responsive design that looks sharp and automatically adjusts based on the type of device. It provides attractive tile-based dashboards for learners, instructors and administrators, a graphical course catalog, as well as simple pop-out navigation. It provides rich content authoring as well as a visually attractive way to create and organize module material.

Many features can be enabled and disabled to suit your company’s needs. MATRIX offers native mobile apps for iOS, Android, and Windows.

The UpsideLMS interface is easy to use, but not as graphical as the MATRIX interface. There are no tile-based dashboards, no graphical course catalog, visitor portals and the user interface is only responsive for learners.

MATRIX Learner dashboard

Ease of use

MATRIX is very intuitive and easy to use. In addition, it includes an online help center, with videos, getting started guides, and searchable help content. MATRIX also has a rapid response support forum where staff members typically respond to questions within 15-30 minutes during business hours 24/5.

UpsideLMS is quite easy to use and offers support via email, phone, live chat and a support center.

MATRIX Help center


MATRIX provides the range of functionality you’d expect in a modern LMS, such as support for courses (instructor led, blended, self-paced, and micro learning), content authoring, integrated e-commerce functionality, graphical course catalog, beautiful module layouts, gamification, automation, learning paths, drip content, adaptive learning, compliance, ad-hoc reporting, a customizable portal, web conferencing, collaboration tools, mastery and learning outcomes, resources catalog, and more.

MATRIX integrates with a wide variety of systems, including G Suite, Google Drive, Calendars (iCal), PayPal, Stripe, Authorize.net, Salesforce, Zapier, xAPI, Office 365, OneDrive, GoToMeeting, GoToTraining, Zoom, WebEx, and Skype for Business.

UpsideLMS provides a smaller feature set. There is no built-in content authoring tool for creating courses, which means users must import all courses.

Here is a list of the features included with MATRIX that are not supported by UpsideLMS:

User interface

  • Customizable visitor portal
  • Graphical dashboards
  • Graphical resources catalog
  • Customizable welcome pages
  • Automatic language translation of messages and forum posts
  • Windows mobile app
  • Branded mobile apps
  • Support for more than 40 languages


  • Built-in authoring tool
  • Gamification
  • Badges
  • Automation
  • Content sync
  • Micro learning
  • Adaptive learning
  • Drip content
  • Compliance
  • Waitlists
  • Certificates of completion
  • Prerequisite certificates
  • Mastery and learning outcomes
  • Course ratings and reviews

Assessment and analytics

  • Assessment types such as essay, discussion, team, debates, etc.
  • Personalized assessments
  • Custom reports
  • Scheduled reports
  • Attendance tools


  • Wikis
  • Forums
  • Chat
  • Social networking
  • Teams
  • Organizations
  • Blogs
  • News feeds


  • Support for bundles
  • Support for digital media
  • Affiliate marketing
  • Flexible coupon codes


  • Integration with your own email server
  • Integration with 1,000+ apps via Zapier
  • Salesforce
  • Office 365
  • OneDrive
  • GoToMeeting
  • GoToTraining
  • Zoom
  • WebEx
  • Skype for Business
  • Equella integration
  • LTI, QTI and CCF standards
  • MailChimp
  • Panopto
  • CometChat
  • PayPal Payments Pro
  • Authorize.net
  • PayUbiz
  • PayU Latam
  • Stripe


  • Manager and teaching assistant account types
  • Resell under your own brand
  • Trash can for restoring deleted items
  • Archiving learners
  • Learner help desk
  • Terms and conditions
  • SEO features

MATRIX Course catalog


MATRIX plans range from $149/month (yearly billing) for 20 active learners, to $2,699/month for 3,500 active learners. There is a discount for yearly billing. There are no setup fees, cancellation fees, storage fees, bandwidth fees, support fees or other hidden costs.

UpsideLMS has a similar price range, with the mention that for almost the same price MATRIX provides a significantly larger feature set. For example, MATRIX supports more than 40 languages, while UpsideLMS users have to pay $500/year for the addition of a language (out of 4 available ones).

MATRIX Course page


This presents a comparison of the most important features between MATRIX and UpsideLMS.

MATRIX is an LMS for managing all e-learning activities such as delivering training, tracking employee performance, and selling online courses.

MATRIX is more attractive, easier to use, and has a bigger feature set than UpsideLMS. If you require additional information on MATRIX, please contact us.


This comparison paper was written in April 2018 based on publicly available documentation on both vendors' sites. It was prepared as a guide and is not intended to be exhaustive. The comparison information is for guidance only and does not constitute any contractual representation, warranty or obligation on our part. Liability for errors, omissions or consequential loss is expressly disclaimed.

Since pricing and features can change rapidly, we do not represent that this information is up-to-date, and we encourage you to get the latest information directly from the vendor's web site. If you find any information in this comparison guide to be inaccurate, please contact us with details and we will correct the information within 72hrs.