• Introduction
  • User interface
  • Ease of use
  • Features
  • Cost
  • Summary

MATRIX vs. ExpertusONE

Introduction

This is a detailed comparison between MATRIX and ExpertusONE, taking into consideration the features, functionality, and cost of each platform.

MATRIX is a learning management system (LMS) for use by small and medium-sized businesses, as well as large corporations. MATRIX helps companies manage all training activities, such as creating and delivering training content, evaluating employee performance, training clients and partners, and selling online courses. MATRIX is a product of CYPHER LEARNING, a company that specializes in providing learning platforms for organizations around the world.

ExpertusONE is a cloud-hosted LMS for larger businesses.

MATRIX Business portal

User interface

The MATRIX interface has a modern, responsive design that looks sharp and automatically adjusts based on the type of device. It provides attractive tile-based dashboards for learners, instructors, and administrators, a graphical course catalog, as well as simple pop-out navigation. It provides rich content authoring as well as a visually attractive way to create and organize module material. Many features can be enabled and disabled to suit your company’s needs. MATRIX offers native mobile apps for iOS and Android. MATRIX also has a unique “activity display” feature that indicates the level of activity within courses and groups using a pulsing indicator on their tiles together with real-time widgets that scroll through the latest activities.

ExpertusONE has an easy to use interface, but not quite as graphical. It is mostly based on filter search and there isn’t a noticeable difference between the learner, instructor, and admin view.

MATRIX Learner dashboard

Ease of use

MATRIX is very intuitive and easy to use. In addition, it includes an online help center with videos, getting started guides, and searchable help content. MATRIX also has a rapid response support forum where staff members typically respond to questions within 15-30 minutes during business hours 24/5.

ExpertusONE is quite easy to use. It also includes an online help center with screenshots, brochures, FAQ, and email/phone support.

MATRIX Help center

Features

MATRIX provides the range of functionality you’d expect in a modern LMS, such as support for courses (instructor led, blended, self-paced, and micro learning), content authoring, integrated e-commerce functionality, graphical course catalog, beautiful module layouts, gamification, automation, learning paths, drip content, adaptive learning, compliance, ad-hoc reporting, a customizable portal, web conferencing, collaboration tools, mastery and learning outcomes, resources catalog, and more.

MATRIX integrates with a wide variety of systems, including Google Workspace, Google Drive, Calendars (iCal), PayPal, Stripe, Authorize.net, Salesforce, Zapier, xAPI, Office 365, OneDrive, GoToMeeting, GoToTraining, Zoom, WebEx, and more.

ExpertusONE provides a similar feature set. However, there is no graphical catalog to showcase courses. It doesn’t have a built-in authoring tool, which can be a major downside since users will have to integrate with a third-party tool.

Here is a list of some of the features included with MATRIX that are not supported by ExpertusONE:

User interface

  • Customizable visitor portal
  • Graphical dashboards
  • Graphical course catalog
  • Graphical resources catalog
  • Customizable welcome pages
  • Support for more than 40 languages
  • Automatic translation of messages and forum posts
  • Accessibility features
  • Custom terminology
  • Branded mobile apps
  • Activity display

Content

  • Content authoring
  • Content sync
  • Course templates
  • Automation
  • Drip content
  • Micro learning
  • Adaptive learning
  • Competency-based learning
  • Certificates of completion
  • Prerequisite certificates
  • Attendance tools
  • Essay, debate, and discussion assessment types
  • Course reviews
  • Waitlists
  • Graphical badges gallery
  • Question banks
  • Peer reviewed assessments

Collaboration

  • Wikis
  • Groups
  • Social networking
  • Public blog
  • Teams
  • Public profiles

E-commerce

  • Selling digital media (video, e-books etc.)
  • Subscriptions
  • Affiliate marketing
  • Flexible coupon codes

Integrations

  • Integration with your own email server
  • Integration with 1,500+ apps via Zapier
  • MailChimp
  • LTI, CCF, and QTI standards
  • LDAP
  • Panopto
  • CometChat
  • H5P
  • MS Immersive Reader
  • MS OneNote
  • Go1
  • Udemy

Web conferencing tools

  • GoToTraining
  • GoToMeeting
  • Zoom
  • WebEx
  • Google Meet
  • Kaltura
  • MS Teams

Payment gateways

  • PayPal
  • PayUbiz
  • PayU Latam
  • Stripe
  • Authorize.net
  • PagSeguro
  • Flywire

Other

  • Trash can for restoring deleted items
  • SEO features
  • Terms and conditions
  • Archiving learners
  • Networking of sites
  • Learner help desk
  • Resell under your own brand
  • Seating charts

MATRIX Course catalog

Cost

MATRIX LMS plans range from $279/month (monthly billing) for 50 active learners, to $3,299/month for 3,500 active learners. There is a discount for yearly billing. There are no setup fees, cancellation fees, storage fees, bandwidth fees, support fees, or other hidden costs.

ExpertusONE has an annual fee of $36 per learner, based on a minimum of 1,000 users, with an implementation fee starting from $32,000 and is usually based on a three-year contract.

MATRIX Course page

Summary

This was a comparison of the most important feature differences between MATRIX and ExpertusONE.

MATRIX is a more attractive, more comprehensive, and easier-to-use LMS than ExpertusONE, at a lower cost. ExpertusONE is not intended for small businesses and even businesses that have less than 1,000 employees. For the same number of users, the MATRIX Ruby plan costs approximately 50% less than ExpertusONE and has no additional costs such as implementation or hidden fees.

If you require additional information on MATRIX, please contact us.

Disclaimer

This comparison paper was written in August 2020 based on publicly available documentation on both vendors' sites. It was prepared as a guide and is not intended to be exhaustive. The comparison information is for guidance only and does not constitute any contractual representation, warranty or obligation on our part. Liability for errors, omissions or consequential loss is expressly disclaimed.

Since pricing and features can change rapidly, we do not represent that this information is up-to-date, and we encourage you to get the latest information directly from the vendor's web site. If you find any information in this comparison guide to be inaccurate, please contact us with details and we will correct the information within 72hrs.