Global EdTech Center
Our team of specialists is here to support you at every step
Our mission is to deliver the best customer support for our clients worldwide
We’re here to assist with all your needs regarding our platform and help you plan, design, implement, and evaluate best practices in online training.
Our services
Our team is here to guide you and help you grow. Here’s an overview of the services provided by the EdTech Center.
Training
We deliver on-site training at your location or we can set up online training, depending on your organization’s needs. All our instructors are experts with our platform, and the training includes plenty of hands-on experience for you and your staff.
We can provide customized training that covers a range of topics that you specifically request. We also do workshops, webinars, and we can provide certifications for Professional Development for your team.
Implementation
Our EdTech team can help with every aspect of the implementation process, so you can start training and learning online in no time. We have experience with deploying MATRIX to various types of organizations from different industries such as health, financial, training, culinary, manufacturing, services, and more.
We can provide assistance with anything you may need regarding implementation, such as setting up your portal, creating accounts, setting up courses, configuring your custom URL, integrating with your email and authentication systems, and more.
Migration
You don’t have to worry about moving your content and data from one platform to another. We can assist with migrating your existing content to our platform, including the creation of custom migration tools when appropriate.
Our EdTech team is made of instructional design experts that are equipped to handle large migrations easily and we have done this successfully for many clients before.
Customization
We can help you customize many aspects of your portal to give it a more personalized look that matches your organization’s identity.
We can create a custom color scheme, prepare your logo with a transparent background for embedding, add attractive images to your visitor portal, add custom CSS and HTML, and more.
Content creation
Our team of instructional design experts can help with creating custom e-learning content for your site. Our team has expertise in various fields and we can assist with putting together outlines for courses, creating content, adding media files, and more.
If you have existing content, we can assist with importing it in our platform, creating competencies for the courses, improving the design of the content, and working together to make sure it’s ready for your learners.
Strategy
We can work with your team to build a strategy for a smooth adoption of the platform in your organization. We can create a personalized strategy for your learners and instructors based on your goals, so that everyone will use the platform successfully.
Our team is made of professionals with years of experience in training and we understand deeply the needs of various organizations when it comes to integrating technology.
Meet our team
We have experts with a strong background in training and years of experience in instructional design, e-learning, and implementing training technology in organizations.
Jenielyn PadernalGlobal EdTech Director
Arlynne AwayanDirector of Customer Success and Engagement
Alexia SanchezEdTech Director USA & Canada
Patricia Herrera LopezEdTech Director, Latin America
Ana Carolina PereiraEdTech Director, Brasil
Nurfitriari ZakariaEdTech Director, APAC
Talk to us about your implementation needs and training strategy
We can provide custom services for our clients upon request. Fill out the form and someone from our team will contact you shortly.